lv66win Privacy Policy
This policy clearly explains how your personal data is collected and how it is protected and maintained.
Introduction and Purpose of This Policy
lv66win is a platform that treats protecting the personal data of players in Myanmar as a core responsibility. This Privacy Policy ("Policy") explains how personal data collected from you while using lv66win's website and related services is gathered, managed, and protected, and for what purposes.
This Policy applies to anyone who uses lv66win's services. By accessing the website, you are considered to have accepted the terms set out in this Policy. If you do not agree with this Policy, we ask that you do not use lv66win's services.
This policy should be read together with lv66win's Terms and Conditions and forms the legal framework of the entire service.
Types of data we collect
lv66win collects the following types of personal information in order to provide players with the best possible service. Each piece of information collected is solely for the purpose of improving the service and maintaining security.
2.1 Information collected directly from you
This includes information you provide yourself when opening an account and using our services—
- Name and date of birth (for 21+ age verification)
- Email address
- Phone number
- Payment information (KBZPay, Wave Money, AYA Pay, CB Pay and bank transfers)
- Password set for account login
- Personal preferences set by the player
2.2 Information collected automatically through use of the service
When you visit the website or play games, the following technical information is collected automatically—
- IP address and Internet Service Provider (ISP) information
- Browser type and version
- Device type (mobile, computer)
- Date and time of access (MMT)
- Gaming history and deposit/withdrawal records
- Cookies and similar tracking technology data
2.3 Information received from third parties
This may include identity verification data obtained from external service providers used for KYC (Know Your Customer) verification and for preventing financial crimes that cannot be accepted under applicable law.
For what purposes is the data used
lv66win uses collected data only for the following purposes—
3.1 Account management and service delivery
- To open and maintain your account
- To process deposits and withdrawals
- To manage bonuses and promotions
- To manage VIP levels (Bronze, Silver, Gold) and related cashback rewards
3.2 Security and legal compliance
- To prevent unauthorised access and money laundering
- To verify players are 21+
- To carry out KYC checks
- To investigate breaches of terms of service
3.3 Service improvement
- To analyse website usage patterns and improve the service
- To identify and fix technical issues
- To recommend games and promotions suited to your play style
3.4 Communications
- To send important account-related notices
- To handle player enquiries via 24/7 Live Chat
- To notify you of changes to the service
lv66win will not use your information for any purpose other than those stated in this policy, and will not sell it to third parties.
Data sharing and disclosure
lv66win does not normally share your personal information with third parties. However, limited disclosure may occur in the following circumstances—
4.1 Service Providers
Third-party payment providers (KBZPay, Wave Money, AYA Pay, CB Pay) and KYC verification companies receive only the data necessary to carry out their services. Those companies are required to comply with lv66win's privacy standards.
4.2 Legal requests
Data may be disclosed as required to fulfil lawful requests from authorities in the exercise of their legal powers under applicable law.
4.3 Security operations
Data disclosure may occur when dealing with financial fraud or cybersecurity incidents.
4.4 Sale of lv66win
If a sale, merger or transfer of lv66win occurs, player data will continue to be handled with the same ongoing protections as part of that transition.
How your data is protected
lv66win applies technical and procedural security measures to protect players' personal information to the greatest extent possible—
- All data transmissions are protected with SSL encryption (Transport Layer Security — TLS)
- Data stored in the database is encrypted and protected from unauthorized access
- Payment data is handled in accordance with PCI-DSS standards
- Staff can only access the data they need to do their job (Least Privilege)
- Servers are protected against unauthorized access with a Firewall and IDS (Intrusion Detection System)
- Regular security audits are conducted to detect any data breaches
These technical measures make your data resilient against common cyber attacks. However, we acknowledge that no service in the world can guarantee 100% security for data transmitted over the internet.
To keep your account secure, set a strong password that you do not share with anyone, and check your login history regularly. If you notice any suspicious activity, contact us immediately at [email protected].
Cookies and Tracking Technology
The lv66win website uses cookies and similar technologies to improve our service and analyse how it is used.
6.1 Types of Cookies
- Essential Cookies — cookies required for the website to function correctly and to protect access
- Analytics Cookies — collect data to help us understand how players use the website
- Functional Cookies — cookies that remember your language preference and account settings
6.2 Managing Cookies
You can disable cookies through your browser settings. However, please note that if essential cookies are disabled, some lv66win services may not work correctly.
Data Retention Policy
lv66win retains player data for as long as it is needed to provide the service and to meet legal obligations—
- Account data — retained for a set period after the account is closed
- Payment records — retained for the period required under financial regulations
- Support records (Support Tickets) — kept for 12 months after the issue is resolved
- Cookie data — expires within 30 days to 1 year depending on the type of cookie
Once the retention period ends, the data will be securely deleted or anonymised.
Your Personal Data Rights
lv66win players have the following rights regarding their personal data—
Right to Access
You can ask what data lv66win holds about you and request a copy
Right to Rectification
You can request that inaccurate or incomplete data be corrected
Right to Erasure
You can request deletion of data that does not conflict with legal obligations
Right to Restriction
In certain circumstances, you can request that the processing of your data be restricted
Right to Data Portability
You have the right to receive data you have provided in a readable format
Right to Object
You can object to the processing of your data for business purposes
To exercise any of these rights, email us at [email protected] or contact us via 24/7 Live Chat. lv66win will respond to your request promptly after it is received.
Protection of Players Under 21
lv66win services are for players aged 21 and above only. We will not knowingly collect personal information from anyone under 21.
If lv66win finds that a player is under 21, the account will be closed immediately and any data collected will be deleted. If you become aware that someone under 21 is using this website, please notify us immediately at [email protected].
How Changes to This Policy Will Be Communicated
lv66win may update this Privacy Policy from time to time. If significant changes are made, players will be notified by updating the "Last Modified" date on this policy page. Continued use of the website after any changes are made will be considered as acceptance of the revised policy.
If you have any questions about this policy, you can contact lv66win through our 24/7 Live Chat service or by emailing [email protected]. These are the only two contact channels, so lv66win will not respond to information received through any other channels.
This policy should be read together with our Terms & Conditions and Responsible Gaming policies.